Bottom line
Benefits resulting from using the Be Structured application development platform follow the 30-60-90 rule. There are three areas in which the “30-60-90” rule is most visible: in customer interactions, in business operations and in business effectiveness.
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30% reduction Time to Market
Up to 98% STP
High self-service
High FTR%
Eliminate steps
Less FTEs needed
Higher productivity administrative professionals
100s of processes reduced to 1 or just a few
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60% reduction in Total Cost of Ownership
Multi case types, single process
Store business rules once, and reuse
Single business design
Single platform, no collection of acquired technologies
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90% reduction in Time-to-Change
Process following interaction
Time to change from months to days
First time right (FTR): analyze, test and simulate directly, then take into production
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Effectiveness
Interaction: Customer interaction can largely be done using self-service principles. Many Be Informed implementations are accessible through the website of our customers. We have seen Straight Through Processing rates of more than 98%. Be Informed is a multi-platform; customers use the same applications for multiple regulations, products or services. Furthermore, because there is no need to pre-define processes with Be Informed, customer interaction automatically follows the conversations with the customers, as driven by the customer.
Operations: Because Be Informed is based on an easy-to-understand business model, decisions have a high first-time-right percentage. Less people are needed in operations for standard processes, instead administrative professionals can focus on “second-line” cases. There is significant cost reductions because business rules and components are reused across different regulations, products and services.
Effectiveness: We have seen dramatic reduction of complication in organizations collapsing literally hundreds of processes into a single one. The system behind it is a single modern system, and is not based on a collection of acquired technologies that were later “integrated”. This allows organizations to perform “continuous business transformation”, making changes to business operations with confidence it will go right every single time.